Frequently Asked Questions

HOW DO STAND+ SHOES FIT?

STAND+ shoes run true to size and fit the following widths below:


AntiGrav1 - All widths - True to size.

AntiGrav2 - All widths - True to size.

Gales® Frontline - Normal to narrow width - Order ½ size up for wide feet.

Gales® Pro Line - Wide width - Order ½ size down for normal to narrow feet.

DOES STAND+ SHOES FIT WIDE FEET?

Yes! AntiGrav1, AntiGrav2, and Gales® Pro Line shoes fit normal to wide-width feet, while Gales® Frontline shoes accommodate normal to narrow-width feet. 

ARE THEY COMFORTABLE?

Imagine walking on clouds or fluffy marshmallows. STAND+ shoes are softer than that!  Our XL Extralight® material disperses energy to reduce pressure on knees, backs, and joints during long shifts, while our premium OrthoLite® insoles add an even deeper layer of comfort and cushioning.


In extensive third-party comfort studies vs. athletic and workwear shoes, STAND+ ranked #1 for Softest Cushioning, Best Overall Fit, Lowest Heel Pressure, and Best Standing Durability.

DOES STAND+ SHOES HAVE GOOD ARCH SUPPORT?

STAND+ OrthoLite® insoles are specifically designed with 7mm of extra arch support. If desired, they can be easily removed and replaced with orthotics or insoles of your choosing.

ARE THE SHOES BREATHABLE?

STAND+ shoes are strategically designed with ventilation holes that allow for breathability. Our OrthoLite® insoles also feature a moisture management system, helping to move moisture away from the foot to provide a cooler, drier, healthier shoe environment.

WILL THEY STRETCH?

STAND+ shoes are designed to fit snugly in all the right places to keep your feet secure.  For a customized fit, remove your STAND+ shoes and place them under high heat for 2-3 minutes.  When warm and safe to touch, insert your feet with socks on and let your shoes cool to room temperature.  They will hold their new shape specific to your feet!

DOES STAND+ SHOES FIGHT ODOR?

STAND+ OrthoLite® insoles are treated with Aegis® antimicrobial solution, reducing moisture, odor, and bacteria.

HOW DO I CLEAN THEM? IS IT EASY?

STAND+ shoes can be wiped clean in seconds!  With no laces, cracks, or crevices and fluid-resistant materials, our shoes are designed to protect against the toughest stains and messes.  As a bonus, STAND+ OrthoLite® insoles are also easily removable and machine washable. Full Care Instructions Here

ARE STAND+ LIGHTWEIGHT?

STAND+ XL Extralight® materials are 3x lighter than comparable materials without sacrificing comfort or durability. Weighing in at an average of 5.7 ounces, our shoes are lighter than an iPhone!

ARE STAND+ ECO-FRIENDLY?

STAND+ shoes, materials, and manufacturing processes are designed with the environment in mind. We utilize solar-powered production facilities, partially recycled materials, and recyclable packaging. STAND+ is also vegan-friendly! In addition, our XL Xtralight® materials are accredited with UNI EN ISO 9001, SINCERT IIP, CISQ, and IQNet certifications.

WHAT IS THE RETURN/ EXCHANGE POLICY?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 


To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


To start a return, visit our contact page or email us at hello@standshoes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.


You can always contact us for any return question at hello@standshoes.com.


Visit our full Returns and Refunds Policy

HOW CAN I CONTACT CUSTOMER SUPPORT?

The STAND+ Customer Service team can be reached through our customer support chat. Alternatively, you can visit Contact Usor email us at hello@standshoes.com.